Frequently Asked Questions Q. Why do I have to accept a security prompt? A. This will enable you to watch the Vividas movie. Accepting the security prompt allows the signed and verified video      player software to run on your computer. Q. Why is the trailer/movie pausing (buffering)? A. Buffering can occur for the following reasons:     * The connection speed you chose (HIGH, MEDIUM or LOW) is faster than your actual internet connection.     * You have other programs accessing the Internet.     * You have a wireless connection that is slowing the data rate.     * Your connection is slow during a peak Internet usage time. From the movie simply:     * Press ESC     * Close any other programs accessing the internet     * Select a lower connection speed     * Continue watching. Q. I can watch the trailer, but when I watch the feature I get the message "Failed content Check” or “Unable to      connect to media source”. A. The Vividas player communicates with a server via http, and authenticates your playback. For this reason, all      communication from the web-browser must be permitted.      Blocking any of this traffic (for example, with a personal firewall) will cause the video to stop playing.      Also, as the online movie is a pay-per-view item it can only be watched once in its entirety per payment.      To view the movie again, another purchase is required. Q. Is it possible to download the online movie to my computer? A. No, it’s not possible to do this. The movie is progressively downloaded in RAM memory and progressively discarded. Q. Can I stop the stream mid way through ? A. It is possible to stop the stream at any point within the movie. To come back to the remaining stream at a later date,      simply log back into your account.